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Search for Hertz Car Rentals in Hawaii - Honolulu

レンタカー

Reviewed: Mon, Nov 11, 2024
About Hertz: 6.0 /10
混みすぎて２時かかりました。 もうハイアットからは借りないです。
About QEEQ: 8.0 /10
Reply by Qeeq:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
Ford Focus image
Hertz
Hawaii - Honolulu
United States
Compact | Ford Focus or similar

Relevant Reviews on Hertz HYATT WAIKIKI BEACH

Berton Harold

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Hertz
Hawaii - Honolulu
United States
Reviewed: Fri, Feb 7, 2025
About Hertz: 2.0 /10
The pickup process was extremely slow, and the drop-off process was overly complicated. This was my first car rental experience, and it was terrible. I spent an hour and a half in line on the second floor just to complete the pickup procedures. Then I waited another ten minutes at the B1 level to get the car, only to find out they gave me the wrong one. A car scheduled for 9 a.m. wasn’t officially handed over until 11:10 a.m., severely disrupting my day's plans.
About QEEQ: 8.0 /10

Orville Trevelyan

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Hertz
Hawaii - Honolulu
United States
Reviewed: Sat, Oct 19, 2024
About Hertz: 10.0 /10
Overall, quite good!
About QEEQ: 10.0 /10

Kim Bennett

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Hertz
Hawaii - Honolulu
United States
Reviewed: Mon, Nov 4, 2024
About Hertz: 8.0 /10
They try to upsell insurance, there are lots of people, and the car pick-up is somewhat slow.
About QEEQ: 8.0 /10

Xanthe Service

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Hertz
Hawaii - Honolulu
United States
Reviewed: Mon, Oct 8, 2018
About Hertz: 10.0 /10
No one else was there, so it was quick and straightforward.

E.NAITO

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Medium SUV | Jeep Cherokee or similar
Hertz
Hawaii - Oahu Island (honolulu)
United States
Reviewed: Mon, Jul 15, 2019
About Hertz: 7.3 /10
予約して行ったのに、レンタカーの場所に行ったら受付で手続きしてくれと言われ、かなりの荷物と小さな子供を抱えてわざわざフロントへ移動。 フロントはスタッフが2人しかいなく、かなり長蛇の列が出来ていた。レンタカーのために30分ほど待つといういきなりのロスタイム。予約の意味無い。 順番が回ってきたと思ったら保険どうするかと聞かれて、最低限のに入ってるので結構だと言っても伝わらない。 この保証が付いてないわよなどと言ってるんだろうけど、言葉の壁がある以上、何故それをインターネットで選択出来るようにしないのか？ 時間の無駄。予約したものは95ドルなのに最終的に230ドルになると言われ意味わからないし、高すぎる。 結構だと強く言ってどうにか120ドルになった。 貴重な時間を奪われ、言葉の壁がストレス。 このやり方ではレンタカーを利用したいと思えない。スムーズにするべき。予約から受取までのシステム自体に問題あると思う。チャイルドシートなんて最初からセッティングしていて欲しい。

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