Amazing car rental company! The process is straightforward and convenient. Pick up the car and go, and return is just as fast. Car collection takes 5 minutes, and returning the car takes only 30 seconds.

Overall good

The service attitude is great and friendly. Almost no waiting in line. The shop even upgraded our Kia K5 to a seven-seater Outlander for free. It was awesome since we had exactly seven people.

The girl at the reception was somewhat friendly. However, her company has serious problems. I'm talking about core values. This issue has led the company to adopt the worst strategy possible—renting out very old cars with over 135,000 kilometers on them. This caused my car to break down after just 100 kilometers from the store! I've been renting cars worldwide for over 25 years and have rented from almost every rental company. No rental company dares to do this. That night, I missed dinner and had to make do with pizza. I almost missed my booked motel as well!

The staff were very helpful. I had an issue with the car that I originally booked and they were able to change this for me immediately. The staff are very friendly and keen on helping you to the best of their ability. I will continue to book with Apex in the future.