Pleasant experience

Aucar's airport location is very small, and the insurance deductible is very high. The staff are not familiar with their own vehicles. After we took the car, they asked us to return for a re-check. I would not choose this company again.

They are really helpful.

Car price and customer services are really good.

The car was a different model they gave. Not happy with their service. Pick up location little far from airport.

Try to give old car condition to customer.

We booked a small car for fuel economy, but were given a much larger Nissan with around 65,000 kms on the clock. The car had damage on almost every outside panel, and on both the front and back interior panels. The brakes groaned and squeaked every time we braked. The airbag light was flashing the whole time. Aucar clearly caters to the Asian market, as all documentation is in Chinese, and the reversing sensor talks in Chinese. Staff were reasonably friendly, but this is honestly the worst hire car we have ever had.

Perfect!