1.5 hour wait at the airport for my car

We had an amazing experience with this SUV we booked through QEEQ! Picking up at Hobart Airport was super smooth—the staff were really friendly and professional. The car was spotless inside and very roomy, easily fitting four people plus all our luggage. It handled Hobart’s mountain roads like a champ too—climbs were effortless, fuel consumption was great, and it felt stable but still had plenty of power. Returning the car was just as easy and completely stress-free. Overall we were very happy with the whole rental, and the new-user discount was a sweet bonus. Highly recommended!

It is evident that this is a professional car rental company, but the staff seemed a bit inflexible when handling issues.

Had to queue to pick up the car but the line wasn't long.

Acceptable

Picking up the car was very convenient, right next to the airport with no obstacles. When returning the car, there were staff waiting in the parking lot. As soon as they saw us pull in, they approached us, checked the car and fuel, and let us go. Very convenient. The car we rented was different from the one we booked, but since the order mentioned 'or similar', it wasn't an issue.