Easy Peasy Rental using QEEQ App

A bit rigid. Mainly, I rented an MG3 because it was cheap, but the experience wasn't great. While it was inexpensive, the driving and riding experience was quite poor.

No need to queue, very efficient

The rental company is not at the airport and requires a shuttle bus. My son accidentally left his phone on the shuttle, but the rental company's staff found it and kept it safe. Very grateful!

The phone number to call for pick up was a toll-free Australian number that did not work on our international cell phones. We had to find a payphone, figure out how to use it and call for a pickup. No one answered that cool. We had to leave a message. No information as to how long pick up would take and specifically where the pickup was We were able to ask at the information desk in the international terminal and they told us where the pickup was. We waited 20 minutes and I called again, this time finding out that the number was for Bargain Rental cars. Again I left a message. Finally they showed up and then told us that they had to go to the domestic terminal to pick up other customers. The whole process took over an hour from the time we made our first call to the time that we got to the rental car location.

Outside condition of car was poor. Lots of dents, scratches and a front corner panel hanging off When we dropped car off back gate was locked as they has broken the key in the lock so could not open the padlock. We were not previously told of this and it was only that a staff member was in the yard moving a car that I got her attention and she told me that we had to return the car to the front of store.