Convenient

The car was ideal. A few dents, but to be expected. They did not try to sell excess insurance! This was a real bonus as I was expecting them to push us to buy excess, but they did not which was a real bonus. Staff were super friendly and helpful. I will use them again. The only downside was the droop off. We literally had to leave it by the side of the road outside the depot and drop the keys in a safe box. Not a problem really, but a little uncomfortable just leaving it in a public place. Otherwise, spot on.

Very smooth process. No issues other than return instructions. As we were returning teh vehicle out of hours, we received an email from Qeeq saying to contact Goldcar about how to return the vehicle. I would have expected Qeeq to provide those instructions themselves. But that was the only downside. Otherwise, pretty good.

Faultless, except no one to hand it back too but it was 04:00. Great Car, Great Service.

Great Price Simple Booking Process

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Goldcar provided excellent customer service. They were very kind during pick up & drop off. The only thing that was on the downside is that they charged €104 for a full tank which is not at all reasonable because when we filled up gas on the car, it was around the range of €50-70max for a full tank & we normally use up all the gas before fueling up. Also I’d like to add that when we got the car, gas was only 75% full. When we mentioned it to the employee he said this car is full tank & that it just doesn’t show full on the metre which is the most bullshit thing I’ve ever heard. Anyway long story short we ended up getting a refund of €25 for the not receiving the car in full tank. Other than that, everything went smoothly.