The car was in poor condition

Car advertised was toyota corolla or similar. The car I was given was a Opel Crossland. Fuel was not filled to the max. Windscreen wipers needed replacing. Tyre Pressure warning light came on after 1 day driving. No reverse camera. Unable to use a debit card to to secure insurance excess, had to pay for full insurance for complete duration. Only 1 staff member at desk on arrival, took a very long time to process pick-up.

Booking was smooth however car advertised is not what is given

Staff at Budget really nice, courteous and helpful. Car was clean and exceeded the spec I was expecting. Everything was explained to me. Drop off was quick and friendly.

Booking late at night for a very early collection next morning was easy. I had expections it was be a problem as it was out of hours. There was no problems at all. The price was also as good as if I booked far in advance. Very pleased.

Lovely car Staff very friendly Service was quick Easy

Absolute no problems

Took over an hour from arriving to leaving in car. Not ready had to be fetched from other terminal when it arrived it was filthy outside and not much better inside