So cost effective!

Excellent service

The rental company had excellent service, and there weren't too many people, so I barely had to queue.

The car had a few electrical issues. It would show hazard lights when going over a bump. Sometimes it would start but not want to go anywhere. When driving in the middle of a lane it would try to pull the car over closer to the line. East Coast have been informed of this. The Haval is has uncomfortable driver seating. The headrest angles in too far and gives the driver a sore neck. Not sure we would rent one again.

Not realising you are overseas, I was charged an extra fee. If I had known that I would have used a different credit card. I am not sure it worked out any cheaper than hiring direct through supplier here in Australia.

Communication in English was generally understandable.

The attitude was lukewarm, and they said the insurance from Zuzuche was not good enough, recommending an additional $17 per day insurance to reduce the deductible to $500, otherwise, it would be $5500 if something happened. You could also choose not to buy it! The pick-up staff had a cold attitude. When I got to the company, I encountered a Chinese staff member who also mentioned the cold attitude of the pick-up staff and was indifferent as well. They kept saying the Zuzuche insurance was useless. When I rented a car via Zuzuche at the Gold Coast, that company never mentioned anything about the insurance. I suggest Zuzuche provide renters with clear guidelines and regulations about the insurance.