Very bad

It was my first time renting a car at the airport. I had booked a 2020 Proton model, but the actual car I received seemed to be from around 2010 and was extremely old. After just one day of driving, various problems arose, including issues with the clutch, abnormal engine noises, and two missing wheel bolts from the front tires. I contacted the rental company immediately and drove the car to their office in Kuala Lumpur city. They replaced it with another Proton, which seemed to be from around 2010 as well. After another day, the car's engine hood started emitting smoke on the highway, and the air conditioning stopped working. I urgently contacted the rental company again from the highway. They stated there were no spare cars available that day and asked me to return to their city office the next day to swap cars. On the third attempt, I was finally given a fully functional car.

Pretty good, pickup and return are very convenient

The car was not cleaned and there were a lot of dents and scratches on it. The rear lights were broken but worked, the handbrake light kept coming on when you went on bumps or uneven road surfaces. The booking said pick-up in terminal but it was a building outside the arrival terminal and you have to walk with your luggages to it. On departure, you have to drop it off at the same place and walk back to the arrival terminal and go thru to departure. No issue if you have only one bag. I have no complaints against the staff, both of them were very nice and accommodating. Here's hoping that the company will update their vehicles.

It was easy to make a booking and compare prices with other rental companies. Will use the website again

Great Experience with Paradise. The only problem with my car is, the door lock is not properly work. you should turn it on or off manually, plus, the central lock might be broken. Second, the car security key lock sometimes doesnt work.

Perfect booking site. Its easy to use and give you CHEAPER PRICE than other site.

Like: Convenient