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Live chat Email us Service Code: 4195658122
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Paid for a 7 seater, given a 6 seater!

Reviewed: Thu, Jan 2, 2025
About Budget: 6.0 /10
The car was not correct! I booked and paid for a foord explorer 7 seater or similar but only got a Jeep 6 seater. Not the same and I paid extra for 7 seater! I went back to ask the budget cars rep and he said it was a 7 seater. But it was not and they would not check it over and said there was no more cars. We had to then pay for uber trips for the 7th passenger! This is no acceptable when I booked well in advance a 7 seater for 7 passengers.
About QEEQ: 9.0 /10
So far since raising the complaint they have been co-operative and willing to raise the claim against the supplier budget cars. Including compensation for the costs incurred for it being incorrect vehcile. But this is only over email communication, I am waiting to see how this claim materialises.
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Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the unfortunate experience you had. If you were offered a downgraded car, kindly reach out to our team at the counter without delay. To assist you more effectively, please provide us with additional information for our investigation. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Medium SUV | Ford Explorer or similar

Relevant Reviews on Budget Montreal Trudeau

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Large SUV | Dodge Durango or similar
Reviewed: Thu, Feb 6, 2025
“Would use QEEQ again”
About Budget: 8.0 /10
All good
About QEEQ: 8.0 /10
Would use again

H.Crusol

View more >
Medium SUV | Hyundai Tucson or similar
Reviewed: Wed, Dec 1, 2021
“Il reste top je recommande”
About Budget: 8.0 /10
Je suis arrivé au comptoir et l’agent m’a surclasser à la place de mon véhicule prédéfinis j’ai u une bmw x3 j’ai du payé 18 dollars part jours en plus vue y’avait pas de véhicule le seule problème rencontré je suis un peut dessus d’avoir payé en plus chaque jours
About QEEQ: 10.0 /10
Je suis arrivé au comptoir et l’agent m’a surclasser à la place de mon véhicule prédéfinis j’ai u une bmw x3 j’ai du payé 18 dollars part jours en plus vue y’avait pas de véhicule le seule problème rencontré je suis un peut dessus d’avoir payé en plus chaque jours

N.Hallemans

View more >
Economy | Chevrolet Spark or similar
Reviewed: Fri, Aug 9, 2019
“Simple easy process from start to finish”
About Budget: 10.0 /10
Car was great. It was an suv so bugger than expected but great.
About QEEQ: 10.0 /10
Everything was easy and well done.

k.bil

View more >
Economy | Chevrolet Spark or similar
Reviewed: Fri, Jul 26, 2019
“The budget counter at the Montreal airport was the worst experience I’ve ever had renting a car.”
About Budget: 5.0 /10
The budget counter at the YUL airport was the worst car rental experience I’ve ever had. 100 people waiting and 1 person working, and no cars available despite reservations. It was appalling.
About QEEQ: 8.0 /10

PSwiss

View more >
Medium SUV | Ford Escape or similar
Reviewed: Thu, Jul 25, 2019
“Nothing to say about the online service. The problem is the way rental co work at the pickup level.”
About Budget: 9.3 /10
Unbelievable or despicable that Budget and Hertz, which are probably different brands from the same company, hire only one employee each for pick-up desk. Especially at a time when a long haul flight (read with many passengers) lands. Hard to understand why pick-up procedures take so long. Took more than 60 minutes overall. And I was lucky to be 4 or 5th in the line. They must have been over 20 when I finished...
About QEEQ: 10.0 /10
Good.

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