The service attitude was mediocre. Upon arrival, they claimed the reserved car model was unavailable and said I had to wait an hour. They suggested upgrading to get a car, but even after the upgrade, there was still no car. I ended up finding this vehicle in the parking lot, only then they couldn't refuse and let me drive off. I noticed other Chinese tourists were still waiting there.

The service was excellent. Domestic credit cards require six digits, while international ones use four digits. I almost got my card locked, but the front desk staff were very friendly and waited for me patiently.

Very satisfied.

The local company Fox in Los Angeles is quite problematic. Europecar partners with Fox locally and they will try to charge you additional fees at pickup, telling you there are no cars available unless you pay more. There were many people at the door complaining about why they couldn't pick up their reserved cars. The staff explained that making a reservation only guarantees you can come to the store, not that you will get a car. Also, I returned the car with a full tank, but I was still charged over 20 USD.

Very satisfied, no extra sales pitches.