Fair

1. Took the car away early and didn't return it; 2. Multiple contact attempts were ignored; 3. Both parties shifted responsibility without resolution; 4. Poor vehicle quality, had a flat tire and no spare tire; 5. Charged the full amount in advance, but didn't provide a car for the last 5 days, and nobody addressed this issue to date.

Drop-off was longer than needed since just one agent who did not respect the sequence of arrival.

The Car was Upgraded for free, The Fuel Tank Was Not Full The Staff Both Sides Were not too good just ok.

The booking process was awesome.

レンタカーを使うに当たっては諸々スムーズで問題なし。ただし、返却後にinvoiceをメールで送ると言われたものの、未だ届いていません。確定額が予約時のものと変わらないかが確認できていません。