Less waiting in line and no pressure to buy insurance.

Clickrent car rental company greatly exceeded our expectations in terms of service, vehicles, and value for money, compared to some reviews we found online.

Excelente coche. Me hicieron un upgrade y me dieron un AUDI A1. El problema es que para este coche se necesitaba una tarjeta de crédito con EUR 2000 de depósito y mi reserva era de un coche de EUR 1100 de deposito, por lo que no tuve más remedio que contratar el seguro de ellos (EUR 67) porque mi tarjeta no tenía EUR 2000 de disponible, pero insisto en que yo pedí un coche de EUR 1100 de depósito.... al fin de cuentas el alquiler me salió carísimo.... y yo no podía decir que no porque QEEQ.com ya me había cobrado el valor del alquiler... o sea que si no contrato el seguro que ellos me obligaron a contratar pierdo todo y me quedo a pié ... vale aclarar que Click Rent no me había dedo de baja el bloqueo de EUR 1100 del alquiler anterior que fue casi un mes antes..... por eso no tenía disponible en mi tarjeta

La plataforma muy bien, el protector de reserva funcionó y me disminuyó un alquiler de EUR 74 a EUR 55 aprox. El problema se dió en mi comentario sobre click rent.

No as I did not receive the indicated car on the booking

Yes all good

The booking confirmation did not advise that the company is not located inside the airport, neither where to meet the shuttle van to the agency. At the agency, they forced us to pay for extra insurance, despite the fact that we had already bought the full insurance coverage from Easyrentcars. They said the insurance by Easyrentcars was not valid for them. So we had to pay EUR 90 for their insurance, which was more than the full booking cost. The funny thing is that the EUR90 was to cover only for scratches and mirrors. If we had the windows broken this EUR90 would not cover for it???? They also did not take American Express. My husband and I only have American Express. If they did not accept AMEX, Easyrentcars should haven't taken this card as payment for the booking at all or advise accordingly (not in a generic T&Cs) that Click Rent specifically do not take AMEX. The car given to us was completely damaged, crashed and dirty. When I complained about it they said that I could wait to exchange for another car. However, after spending more than an hour to get the car we decide to go ahead with the terrible car they gave to us. Please see the document attached and a photo I took of the front of the car.