Very happy, great experience.

Car was great, we got an upgrade. Staff happy and helpful. Everything was easy

QEEQ website helpful in organsing the car.

I had to pay for another insurance even though I had already paid for the same through you. I was told at Apex that I Will have to pay the excess to them and claim it from you guys if anything happens which was not informed at the time of booking through you.

Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.

Very helpful and vey fair. Pamela in the Cairns office was very professional during the vehicle inspection process.

Hassle free booking. No time wasted waiting around. Very efficient

Very easy to use