The service staff were very inefficient, taking around half an hour per person. Initially, there was only one staff member at 9:00 AM, gradually increasing to three. I arrived at 8:30 AM but only got the car around 10:30 AM. They tried to sell me insurance, which I firmly refused. Then they pretended to give helpful advice, saying gas prices in San Francisco were cheaper than in Los Angeles and suggested returning the car with an empty tank. However, they didn't disclose the refueling fee. I ended up being charged $71, whereas refueling it myself would have cost just over $40. Ultimately, I was tricked.