Hertz DETROIT METRO INTL AP Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Giles Geoffrey

United States

Reviewed: Tue, Aug 20, 2024

About Hertz: 6.0 /10

Pretty good.

1 days rental

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Darlene Leopold

United States

1 days rental

Reviewed: Tue, Feb 18, 2025

About Hertz: 10.0 /10

The Black gentleman patiently listened to my awkward Chinese-style English and was considerate of my feelings throughout.

About QEEQ: 10.0 /10

Emmanuel Field

United States

1 days rental

Reviewed: Mon, Feb 3, 2025

About Hertz: 10.0 /10

Simple and efficient.

About QEEQ: 10.0 /10

Alma Hubbard

United States

1 days rental

Reviewed: Tue, Aug 27, 2024

About Hertz: 10.0 /10

Simple and efficient

About QEEQ: 10.0 /10

Alice

United States

1 days rental

Compact | Mazda 3 or similar

Reviewed: Sun, Aug 4, 2019

“Rubbish car -expired tag!”

About Hertz: 8.0 /10

Booked a Mazda 3 or equiv, got a Dodge journey which had terrible fuel economy and had an expired tag which a State park official pointed out to us when we wanted to visit the park. Had to return car as a result. Customer service sent us to Grand Rapids to change it; when we got there they clearly didn't have cats to switch it with. Then had to drive to Grand Rapids airport....long wait there but they did change car eventually.

C.Brooks

United States

1 days rental

Standard | Chrysler 200 or similar

Reviewed: Sun, Jul 15, 2018

“Excellent”

About Hertz: 9.2 /10

Like: Great gas mileage on vehicle!!!
Dislike: Car maintenance light came on as soon as we got on the road. Remote didnt work. Dents & scratches all over vehicle.

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