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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8131275171
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Search for East Coast Car Rentals Car Rentals in Melbourne
Reviewed: Tue, Aug 27, 2024
About East Coast Car Rentals: 6.0 /10
Overall, it was okay. When picking up the car, I presented the translation document provided by Zuzuche and my original Chinese driver's license. The staff at East Coast's branch said my license had expired because under the validity section on the original license, it stated '2022/9/1 to Long-term.' They only saw '2022/9/1' and said my license had expired. I explained that the Chinese text after that means 'long term,' and the Zuzuche translation document stated: 'Valid Until: Permanent. This document is long-term valid.' The staff said that it was not acceptable and insisted, pointing to the original document, that I prove my license hadn't expired. I suggested we use Google Translate. Using Google visual translation, it directly translated to 'long term,' and then they handed me the car. I'd like to know if this issue lies with Zuzuche or the branch. Please provide an official response.
About QEEQ: 8.0 /10

Relevant Reviews on East Coast Car Rentals MELBOURNE AIRPORT

Caesar Dunlop

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Reviewed: Tue, Nov 26, 2024
About East Coast Car Rentals: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Rudolf Sophia

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Reviewed: Sun, Oct 20, 2024
About East Coast Car Rentals: 10.0 /10
Very good.
About QEEQ: 10.0 /10

Leopold Chapman

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Reviewed: Mon, Mar 9, 2015
About East Coast Car Rentals: 8.0 /10
It's a small company located outside the airport, making returning the car convenient, with a shuttle to the airport. But it's limited to the airport; I stayed at the airport holiday inn and asked if they could pick me up at the hotel, but they refused unequivocally. I had to call a taxi to get to the company. The car wasn't very new, but the price was cheap. However, the AUD 300 deductible even with full insurance is not good. It's better to choose big companies like HERTZ that offer zero-deductible insurance.
About QEEQ: 10.0 /10

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Mini Van | Kia Carnival or similar
Reviewed: Tue, Aug 15, 2023
“Awesome”
About East Coast Car Rentals: 10.0 /10
Awesome customer service and assistance from the representative, Ana. Clear instructions and smooth pick up of the car. New, clean and spacious car to have during the holidays. Thanks
About QEEQ: 10.0 /10
Price could come with better discounts

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Sep 2, 2019
About East Coast Car Rentals: 9.7 /10
Rental process was smooth and easy with them. Only feedback is that the car had ants in them so cleanliness could be improved.
About QEEQ: 10.0 /10

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