Very good

Overall, it was okay. The first time, they didn't agree to change the car when the oil change light was on. The second time, they replaced the car because the windshield was damaged. When we returned the car, we paid, but the system showed we used the car for an extra day. We are still negotiating.

At San Francisco Airport, we noticed the tire warning light was on. The company immediately replaced it with a Chrysler. The service was excellent.

A very good rental car company. There were no upsells, and the airport shuttles were frequent and convenient. The shuttle driver helped with carrying and placing the luggage. The rental center is not far from the airport, with 3-4 service counters where usually 1-2 customers are queued up in front. The rental procedures are not complicated. After the documents and credit card guarantee are checked at the counter, the rental form is printed and signed, and you can directly go to the designated car section in the parking lot to pick up your car. The keys are in the car, and you can choose any model in the same area. When driving out, you just need to show the rental form and driver’s license – it's very convenient.