Quite satisfied, but there are too few staff. Picking up a car takes a lot of time. On some busy days, others have already completed their pickups for several people, but they still hadn't finished one. We waited in line for nearly an hour to get the car.

I was charged $200 and I'm not sure what for. My English isn't very good, so I just let them charge it. It feels unfair.

They refused to rent because we didn't have the original driver's license. The queue was long, and they just wanted to get rid of us without offering any constructive suggestions.

I read the rental policy several times. They require us to return the car with a full tank to avoid extra charges. However, the rental company imposed a prepayment for fuel when they authorized the card. No matter if you return the car with a full tank, they still charge this prepayment. Now, I'm trying to get this money back from the rental company, but it's been a month with no progress. Can’t the rental platform refund me first? Both the rental company and the rental platform refuse to reimburse me?

Friendly staff, but couldn't understand the road toll they were promoting.