Pretty good, it's my second time using it.

Wanted a Corolla but got an MG3 instead, which they said was of the same class. Personally felt it was smaller, making it difficult to pack luggage. The car was relatively new with just over 17,000 km on it. Drove 1400 km in 4 days. The engine was a bit weak, especially on hills. Otherwise, the experience was quite pleasant.

Satisfied

The local staff I encountered were very friendly, didn't push for insurance, the process was fast, and the car inspection went smoothly.

It was okay. We met a Chinese-speaking staff member when picking up the car, which was helpful. However, they downgraded the car model without giving us a discount. The car was too old and in poor condition. Other than that, it was fine.