Simple straight forward process for booking and clean reliable cars. Will be using Alamo again.

Pretty good. Just check if there are any fees before signing and clarify everything. Overall, full marks.

The self-service machine stopped working after 6 minutes, requiring us to re-enter some information. The queue for manual service was also slow, so we still recommend using the self-service machine for filling out rental car information.

If it's over 30 days, you can't use the self-service machine, you must go to the counter. The manual process was smooth.

Clear and straightforward.

the car I reserved was never there in the first place so I was quite frustrated because I was with my boy and pregnant at the sametime yet fortunately someone just dropped off very similar size vehicle of I reserved so I picked it up right away was content while driving (the one I reserved was grand cherokee one I drove was Nissan Murano) staff said there would be similar size vehicle out there in the first place but there was almost none until I pick up Murano