Make sure to go early, they open at 8 AM.

Overall satisfied.

Both side mirrors were very dirty with numerous stains that couldn't be wiped off, severely affecting the rear view.

The staff were very friendly and patiently explained everything without pushing for additional insurance. However, the Hyatt Regency Waikiki Beach location was very crowded. Although I had a 10 AM appointment, I had to wait in line until nearly 12 PM to process the paperwork and didn't get the car until after 1 PM. This was partly because the location is too busy, and also because various memberships in the U.S. get priority service. If you pick up a car from this location, make sure to allow at least 2 extra hours.

混みすぎて２時かかりました。 もうハイアットからは借りないです。