1. The first time I rented a car, I only drove in the city for a day and used just one bar of fuel, but they charged me $35 USD, which is ridiculously expensive. 2. The second time I rented a car, I waited 2 hours at the store and they still couldn't find my reservation. In the end, I had to extend my first reservation just to get a car—so slow and disorganized. 3. The car model was incorrect. I originally booked a Volkswagen, but both times I was only given a Toyota or a Chevrolet. This feels like intentional deception. 4. The vehicle was old, with scratches all over the body. The inspector even accused me of causing the damage, which seems deliberately unfair. Overall, this was the worst car rental experience, and I will warn all my friends about it.

Very good

Overall service was okay. However, the queue for picking up the car took over an hour, very inefficient.

No cars available after the flight was delayed

Encountered a very helpful staff member