I have never had a problem with Easyrentcars, they've always had excellent service.

everything as planned

Pick up was a disaster. Once there they required an insurance document that was not in the email. They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam! They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company. Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list. I am not sure who is at fault here, Easyrentcar or One Switch.

i arrived at airport no car no shuttle your phone when called went to voice message your company stinks left me with two kids in a bind had to rent from dollar cars i was lucky they had one i could rent.i talk to shuffle operator sand one check to see why i was waiting over one in a half hour and it showed up that you closed at 10 pm confirmed my reservation earlier that moring.i will never use you again and tell everyone to stay away from you.

Car was fine, rental was more complicated than necessary and we felt scammed at the end. Will never use them again!

Be careful who you partner with.

This deal was a scam. It was not obvious that specific insurers were accepted otherwise they would tack on lot of charges. If you carried Platinum credit card, these charges can be waived. I will never rent from here again and will tell my friends to intentionally avoid One Switch. Terrible experience all and all.