OK experience but very misleading price

We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(

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La mejor de todas

Did not speak very well english. Insisted I needed extra insurance even though I checked with my insurance, and they also listed my insurance as acceptable insurance. This place is the shadiest place I've ever tried to rent from. Talked to the shuttle people and they said there's been lots of problems with these people before, many many times. Would never want anyone to be scammed by these people again. They gave me an old car that was pretty dirty on the inside. Call ahead and confirm necessary insurance. Don't waste your time with this place! Yes, this place is extremely shady. They use gmail addresses for everything. Really not professional at all.

DO NOT BOOK HERE. This was a terrible experience - we arrived at the pick up several hours late due to a flight delay. The shuttle dropped us off at a very frightening, dark parking lot with a locked, dark trailer which no one was inhabiting. We tried the three phone numbers provided by One Switch and received no answers on ANY numbers (this was 9pm, and business hours on the website stated they were open until 11pm). As a young woman alone, with large luggage, I was frightened and without a place to go or car. I finally made it back to the airport and had to rebook a car completely with a different company. I hope EasyRentCars will discontinue working with this company as this is unsafe and extremely unprofessional.

Since our flight had been delayed twice, we finally reached Orlando by midnight. It had been a long journey and we were met with hostility and aggressiveness at the counter. The man asked for all these extra documents, such as a passport when we’ve NEVER been asked to present such document with any other car service in the United States. I am from New Jersey so I have a legal license. When we got there, there was a bunch of hidden fees not once mentioned on their website. They then even asked for a 1,000$ security for a car that was only going to be in our possession for 6 days. Needless to say, we left quite disappointed we thought we had found a cheaper option, but it just turns out with all the hidden fees, the value of renting with this company amounts to the same as other name brand ones. This company also has you pay for the sun pass experience even when you don’t use it. This is a nonnegotiable charge that we had to pay even when we didn’t use one toll. There is also a charge associated when one uses their own insurance, something that we have not encountered with other companies. After this horrendeous experience, we begin our mini vacation. The following morning a car sensor’s went off declaring that the car required maintenance. The fact that this company would issue customers a car that requires maintenance is insulting. When we tried to contact the company, they gave us a phone number to send them pictures too, but they didn’t even bother on opening the message much less contact us after the initial call. With the car in this condition, we felt unsafe traveling along the highways. This ultimately ruined our vacation.