Loved the car – big, comfortable, and easily fit four suitcases. Really smooth to drive too. Only downside was having to wait in a super long line to pick it up.

Very close to KONA airport, with a shuttle service for easy pickup and drop-off.

Very satisfied, quick and convenient.

The minibus driver was very helpful, assisting with lifting luggage onto the minibus. The Thrifty shuttle bus was easy to locate after arriving at the airport. The staff at the pickup counter were also very nice. When asked what type of fuel to use, they said regular, and specifically mentioned 87 after confirming with a colleague. Communication was smooth overall.

Clear instructions on no extra insurance and full fuel return, very straightforward. Just swipe the card and get the receipt. The staff is friendly.