Easirent Dublin Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Griselda Nathaniei

Ireland

Reviewed: Wed, Dec 11, 2024

About Easirent: 2.0 /10

A very terrible car rental experience. The return was scheduled for the early morning of the day we were flying back home. When we arrived at the parking lot to return the car, we discovered the car key battery was dead. We contacted the rental company, but since we needed to catch our flight, we couldn't wait for their staff to fix the issue. The rental company instructed us to take a taxi to return the car key to their office. Since the dead car key battery was their fault, we returned the key and left for our flight. Unexpectedly, they maliciously charged us nearly 300 euros, including towing fees, parking fees, and some inexplicable management fees. This rental company already required an excessively high deposit of 2000 euros, which was unreasonable and seemed designed to facilitate these malicious charges.

1 days rental

Relevant Reviews on Easirent Dublin Airport

L.Hendy

Ireland

7-day rental

Economy | Ford Fiesta or similar

Reviewed: Sun, Jan 8, 2023

“No problems”

About Easirent: 9.0 /10

No problems

About QEEQ: 8.0 /10

No complaints

P.Montesano

Ireland

1 days rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Thu, Oct 3, 2019

“Cost was exceedingly higher than anticipated.”

About Easirent: 9.0 /10

The experience with Easirent was fantastic from a service standpoint. The pricing for 8 days of use for the vehicle seemed significantly more expensive than was anticipated. During booking, the charges were approximately $515 which is higher than expected but accepted under the impression that would be the total amount of cost. When picking up the vehicle day of, there were additional costs of $495 approximately which is almost a 100% increase from the original booking and a total surprise. This was very upsetting but we had no choice at the time to another direction for booking at that moment and felt lied to/tricked.

About QEEQ: 9.0 /10

r.mehra

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Sat, Sep 28, 2019

About Easirent: 6.7 /10

Our flight was delayed and the girl stayed late to allow us to collect the car which we thanked her for and appreciated. However, she spent a lot of time then trying to sell us insurance we didn't require and attempted to use scare mongering techniques. When we dropped the car off on the last day, shortly after the opening time, she was unable to provide any advice or help with getting to the airport. The airport shuttle didn't show up and she had no idea about it nor any taxi numbers or advice. The website stated there was an airport shuttle and she knew nothing about the company nor times and didn't know how to contact them. She was very unhelpful and off-hand We found taxi numbers online however there was no availability to pick us up. When we asked to speak to the manager and said we would have to complain, she told one of the employees to take us to the airport as he was going in the direction of the airport as he was leaving.

About QEEQ: 8.0 /10

Pawel Finke

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Tue, Jul 16, 2019

“SCAM rental.”

About Easirent: 2.7 /10

SCAM!!!! That's all I can say. After arriving to pick up my car the staff decided I'm a resident and demanded some insane documents to rent a car. "Well, sir if you read the fine print..." I DIDN'T GET IT IN THE END!!! Had to pay walk-in prices at a proper place, or lose all the money invested in the trip. Fine, keep the money, hope karma gets you!!

About QEEQ: 10.0 /10