It's okay.

I had already bought insurance when I placed the order, but the store tricked me by saying the order didn’t include insurance. I ended up paying an extra $70 per day. Total rip-off!

The first Japanese car we borrowed showed a warning sign not long after. We had to use it for a few days before going back to the store to replace it with an American Dodge.

Overall, it was pretty good. The pick-up location was fine, but the drop-off spot was too confusing. If you happen to stay at the hotel where the return address is, even the reception staff there are unsure where to return the car. The GPS had a power connection issue and ran out of battery as soon as I arrived, which could have been a big hassle.

Great experience all round aided by being first thru immigration - the value of global entry! MLB is the easiest way in and out of the States right now!!

Easy to use and great value!