The front desk staff in New York was a handsome young man. He was very nice. The car model I wanted was unavailable, so he upgraded me to a premium model for free. However, I felt it was a bit large and was hesitant. Just then, a small car returned. I asked to switch, and he immediately helped me change the booking without any fuss. He also reminded me to drive safely and informed me that half a tank of fuel was sufficient when returning the car. This red Kia Soul is really great to drive.

The car rental company's service was pretty good, and there were no upsells during the pickup.

Very convenient.

Very good, very convenient.

The vehicle was very good, service very good overall

booking was easy