There was only one staff member at the pick-up location, resulting in a wait of over an hour, which was frustrating. Although it only took about 10 minutes to get the car and leave, the total waiting time was quite long. I waited 40 minutes at the store and another hour at the parking lot. The staff's attitude was acceptable, and communication was done using the iFly translation app due to the language barrier. Both picking up and returning the car went smoothly without any unexpected issues or additional costs.

Pretty good. Registration at the airport counter and car pickup at the parking lot counter. Both required some waiting time. The vehicle condition was average, and there was no upselling. Remember to take photos and videos when picking up the car. Upon returning the car, a slight scratch was found on the tailgate, but luckily I had video evidence proving it was already there when I picked up the car. Everything else went smoothly. Around a week after returning the car, the pre-authorization for toll fees was canceled.

Good

The car and the service from Autostrad was an absolutely satisfying experience.

My goto place for future car rentals.