Very satisfied.

Both car pickup and return were very efficient without any need to wait in line. Renting a car in the city center is much less crowded than at the airport. It was also very close to where I stayed, which was very convenient.

The store is very easy to find, located right next to the Sky Tower. The staff at the pickup location were very friendly and had a great attitude. The car was in excellent condition, and they even upgraded it for free. During the rental period, I used a toll highway once and paid the toll online following a friend's instructions. Later, after returning to my home country, I received a notification about a credit card charge. I contacted QEEQ and explained it was for the toll fee. I shared my toll payment record with QEEQ, and they reached out to the rental company. After investigation, it was confirmed that the toll payment had not gone through successfully at the time. However, the rental company still refunded the fine to me. The communication was very proactive and excellent!

Perfect

Car broke down and they had me up and away within the hour. Alongside the tow to my next destination, they gave me a replacement car the day after. Was great service, very happy.