Average. The gas station required by the store for refueling is very overpriced! Ended up spending an extra 200RM for no reason.

The car door was loose, and the audio system was broken. We requested a car change, but they initially insisted there was no problem and blamed us for not knowing how to use the car. Eventually, they just ignored us. The radio was filled with static the entire trip, and the door was unstable, making it very unsafe. This ruined our experience and we were extremely dissatisfied with the rental company's service attitude!

The car came with alot of scratches and marks on the body, despite being relatively new with low mileage. Second let down was that this car’s (Persona) cabin is much smaller than it looks from the outside, the back passenger wouldn’t sit comfortably if he’s taller than say 5.10”. What I like about this rental company was that they don’t make you wait for pick-up and drop-off. They’re professional, give clear instructions with directions for pick-up (few days before via sms) and when you’re there to collect the car with about almost everything you need to know on local driving.

Good

Charge too much on little damage on car!