Green Motion was not worth the savings. Terrible car, terrible service.

The efficiency was terrifyingly slow. If you didn't accept the various terms, you were told to leave. The attitude was also very 'friendly'.

The car rental service was good and everything was explained clearly. However, there is an extra charge of 100 euros per country if you travel to other countries.

I am giving this store a negative review, negative review, negative review!!!!!! We rented this car for two days from this company. We've never hit or scratched the car. They have about three employees and are located on the 3rd floor of the airport. When we booked the car, it was clearly stated that we would return it at 7 am to catch an 8 am flight. On the day of return, we arrived on time, but they were not open. We called several times but got no answer. Eventually, when we got in touch, they said they weren't working yet and told us to park the car, leave the keys and contract in their mailbox. We didn't even see anyone from the company. After we got back home, in September, we received a charge saying the glass and doors were scratched, costing 3400 RMB. When we returned the car, a foreign woman with a child came up to us and said, "I shouldn't interfere, but I previously rented from this company and they charged us for no reason, so be careful, check the car thoroughly and take pictures." We heeded her warning, checked the car carefully, and took photos. God knows this small company actually charged us for nothing. They didn't even send an email or call, just directly charged us. When we asked for the reason several times, they finally sent an email with some documents that were too blurry to read. They arrogantly said since we had insurance, we should contact the insurance company with those documents. The problem was the documents were so unclear that we couldn't make out anything. We asked them to send clearer pictures several times but got no response. Still no reply as of now...

The girl at the counter didn’t know what she was doing, after 11 hours flying with 2 little kids it took about 30 minutes to get my car, plus it was long way to walk to the car with my suitcases and 2 kids. It was very weird that I had to pay to clean the car.

I am convinced Green Motion is involved in Organized fraud and cheating. I was charged PLN 2818.76 for very minor crack on screen but refused to give invoice. I protested but duty officer told that I will get invoice in my email. My flight was close and I had no choice but to go. Now 21 days passed I didn't get invoice. I called Katowice airport company office but no use. I am convinced company is doing same to every customer who rent a car without full insurance as crack is so minor that most people can't recognize the crack on pick up. I don't see any other reason except fraud for not providing the invoice for the money which company already received from me. I bought a third party Excess reimbursable insurance which I am afraid, I may not get.

Excellent job. Easyrentcars.com is very friendly, easy, and transparent company which gives me all the information correctly.