The car rental company I chose this time was excellent, with prompt service, no hidden charges, and no upselling of additional services. Overall, very satisfied.

It was okay.

Friendly staff, excellent service, good car condition, highly recommend!

The environment was clean, and the staff was polite. After returning the car, they even helped us get to the airport. The vehicle was quite clean and tidy, and they assisted in recording the damaged parts of the car. They informed us of the basic precautions. Very responsible.

Pickup: The procedures took over 20 minutes as the staff's English was very poor, making communication difficult. Additionally, other staff members were aggressively selling additional insurance. Returning the car: The location was very hard to find, so I had to park nearby and wait for someone from the rental company to drive it. The middle-aged, slightly overweight man who helped claimed there was a scratch on the car, which was already there when I picked it up, and charged me 1500BHT. Due to time constraints, I initially paid him 300 RMB to avoid missing my flight, but later returned to confront him and the staff. The man had not reported the payment to the company, and it was clearly an attempt to pocket the money. After some discussion, the duty manager returned the 300 RMB to me. Tips: Ensure you record the car's condition when picking it up and video any discussions if issues arise. The wait time was very long, there was no upgrade to a better model, UnionPay cards were not accepted, it was not a self-service pickup, there was no Chinese service, it was not available 24/7, there was no free shuttle service, no door-to-door service, not a self-service drop-off, and there was no nearby gas station, plus there were attempts to upsell.