The staff provided excellent service and arranged for a Mandarin-speaking staff member. Highly recommended.

The car was in good condition. During the pandemic, the company also provided disinfection to ensure driving safety.

Overall, it's quite good. However, during the return, they suddenly claimed there was damage to the car. After a long argument, they conceded. This has never happened before. It was disappointing.

I have been renting from Galaxy for few instances and previous trip I switch to another car rental thinking that most of the car rental are the same. Full of disappointment from other car rental providing bad car conditions (old and dirty). This trip I switch back to Galaxy Asia and through comparison you will realised the differences. I will continue with Galaxy Asia and hope they will continue with such good service and quality car.

Like: The staff was wonderful and helpful. Car was as we expected and clean.