Unexpected charges with no proactive invoice provision. Costs are unclear, the service is poor, and even after multiple follow-ups for charge explanations and the invoice, there have been long delays with no resolution!

Convenient, straightforward, and detailed.

Did not check the car during pick-up and drop-off

All I had to do was provide a printed order to smoothly pick up the car. The store staff was very friendly! The car was new, and the interior was clean and odor-free! When picking up the car, all the scratches were marked on the diagram by the attendant beforehand.

Like: We reserved a Mitsubishi ASX as we are considering perchasing one and thought it would be a good opportunity to test drive one. There wasn’t one initially available however the staff member serving me pulled some strings to get me one so overall very happy.
Dislike: N/A