The counter has two staff members and the airport wasn't crowded, so I could be attended to right away.

While parking on the roadside, I damaged a tire. BUDGET charged my credit card twice, totaling over 6000 RMB. In Australia, replacing a tire costs less than 1000 RMB. Not sure how they determine their pricing, it's unreasonable.

Although the procedures took a bit long due to the detailed explanation, the service was good. Car pickup and return went smoothly. The car was a new model with low mileage. No pressure to purchase additional insurance. English proficiency required was not too high. Pickup and return were right at the airport, which was very convenient. Highly recommended.

The staff member was very helpful and explained everything clearly. The process was very simple. As I had bought third-party insurance from QEEQ, they provided extra explanations. Overall, it was a good experience. I wanted a brightly colored car, but they didn't have one. They recommended upgrading to a small SUV for $5 a day, which was great.

The staff were friendly and experienced, and the car was clean.