The minibus driver was very helpful, assisting with lifting luggage onto the minibus. The Thrifty shuttle bus was easy to locate after arriving at the airport. The staff at the pickup counter were also very nice. When asked what type of fuel to use, they said regular, and specifically mentioned 87 after confirming with a colleague. Communication was smooth overall.

I initially thought there would be extra charges for the upgrade, but after contacting customer service, I found out no additional fees were charged.

Good

Standardized service without upselling

Average