The staff were very friendly and responsive to all questions. However, there seemed to be some issues on the day, as the shuttle service for picking up the car was significantly delayed. Additionally, the driver was new and unfamiliar with the route, taking the wrong roads, which resulted in a 3-hour delay for the car pickup. When I returned the car to the store, I was told I could be shuttled to the airport as long as I returned the car on time. But later, when I called, they asked me to arrange my own transportation and send a photo of the receipt for reimbursement. However, I have not received the refund until now.

This is a scam company covered under Google that cheats customers out of their deposits. Everyone should avoid renting from them. My rating on Google: 1 star. They don't even have their own website.

Excellent!

Company was not in-terminal as listed on the page and gave ridicoulus page long description how to get there without saying address, as of course addres was registered to be the airport, not their real adress which was 35 Doodle Street, Alexandria, NSW. I travelled many countries across all continents and this was so far my worst car rental experience in terms of picking up the car.

Qeeq jsut should work on correcting Driveline Renal description on their page to avoid future confusion for customers. Also when trying to help, qeeq was calling from weird phone numbers to help: USA, Bulgaria. Next time please just use email/whatsapp to avoid additional charges for customers.

I reserved a Corolla or a similar model, but actually received an MG3, which is clearly a downgrade. Although the car's mileage was not high, its condition was mediocre. The power steering had issues, making it heavy and difficult to keep straight. The engine lacked power, likely due to poor lubrication and delayed maintenance. When the car rental company processed the credit card pre-authorization deposit, it was done as a transaction. As a result, when the money was refunded, I had to withdraw the excess payment at the bank, causing unnecessary hassle. On a positive note, the company was not strict about the return time. Technically, I used the car for an extra half-day without issue, which was considerate. The staff were Chinese, so communication was seamless.