We picked up the car at Las Vegas airport. A shuttle bus took us to the rental center where Alamo is located on the left as you enter. The staff asked a few simple questions like whether we needed a full tank of gas or insurance. After confirming our preferences, they quickly processed the paperwork. We then proceeded to choose a car and at the exit, our driving license was checked, and we handed over the pick-up slip issued at the counter. We started our Western USA trip in a Dodge Journey. For the return, we used Google Maps to navigate to the rental center. Upon arrival, we easily spotted the large return signs directing us to the Alamo return area. An enthusiastic employee waved us into a designated spot for inspection. We had already cleaned out our personal belongings from the car, and the return process was completed in three minutes. In summary, renting from Alamo was quick and convenient with no aggressive insurance upselling, and the service was excellent. We will choose Alamo again next time.

Very good

Among the many shops, this one stands out for its spaciousness. It offers both counter service and self-service car pick-up. The car condition was good, and the return process was quick and simple. Overall, a good experience.

The process at the San Francisco airport branch was quick and straightforward. I booked an RV4 or Ford Escape class vehicle, and the pickup was very flexible—you could choose the car yourself in the garage. I opted for a JEEP, which was actually an upgrade at no extra charge since I had purchased the best insurance. On the third day in San Francisco, my car window was broken, and items were stolen while inside Golden Gate Park. After filing a police report, I contacted the rental company and immediately returned the car without any additional paperwork. The service was prompt and customer-friendly.

カウンターは英語オンリーでしたが、padで日本語説明あります カテゴリー内で車は自由選択できるとの事でしたが、２台しかなかったのが少し残念

値下げプロテクターで再予約されました