Great value rental with no hidden extras

Nice staff and easy explanation

Car returned and the lady was totally trusting I myself for fuel ⛽️ fill and car expectations

Counter staff were very good, polite and helpful. Had an issue when I returned the car full having paid for a tank of fuel in collection. Took several attempts until my money was refunded.

Simple and easy to use

Car was ready on time and they took us straight to the car park (which is a ways from the train station)

Took over 90 mins to make booking, no prior notification that DVLA code required, wrong name on booking - a nightmare.

We rent cars at least three times a year and has done so for many many years. It was more then ten years ago we had a worse experience then this. And then it was in an developing country. 1: Quirky que-system and non working mandatory self service stations 2: Pushy staff trying to scare, lie, and bluff you in to taking extra insurance. For instance saying they had never herd of insurances through credit cards. 3: Pushy staff trying to scare, lie, and bluff you by not telling you actual cost if car damaged or stolen. Instead of talking about actual cost of about 1500£ trying to scare you with 18000£. 4: Pushy staff trying to push the “hire-car-fuel-scam” 5: Pushy staff trying to push on you a more expensive car. Car, car return and everything else was very satisfying.