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Poor Communication

Reviewed: Wed, Jul 17, 2019
About Apex: 5.7 /10
I paid for a GPS for the trip as I didnt want to pay to use the internet on my phone due to being overseas but Apex does not offer any GPS. I also waited for an hour in the pick up zone outside, called 10-15 times and got nothing. I ended up walking in the rain to find the place.
Economy | Toyota Yaris or similar

Relevant Reviews on Apex Queenstown Airport

Maggie Barnard

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Reviewed: Fri, Aug 16, 2024
About Apex: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Sai

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Full Size Sport | Toyota Rav4 or similar
Reviewed: Sun, Jan 8, 2023
“Excellent value for the 3 weeks hire.”
About Apex: 9.0 /10
Pick up counter closing at 4.00 pm too early .our flight was delayed so had to ask counter staff to stay open for a bit longer.Saff was very unhappy about it and rushed though the pick up.
About QEEQ: 10.0 /10

M.Thakkar

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Economy | Toyota Yaris or similar
Reviewed: Tue, Feb 11, 2020
“Excellent and memorable experience.”
About Apex: 10.0 /10
Good customer service and even offered us an upgrade at free of cost. Easy pick from airport and easy drop off. Highly recommended.
About QEEQ: 10.0 /10
Very easy booking. Competitive rates. Highly recommended.

saikiran

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Compact | Ford Focus or similar
Reviewed: Fri, Jan 17, 2020
“Car was good but pick experience was bad.”
About Apex: 7.7 /10
I was initially given ford focus but AC was not working and there was bad smell. They did change the vehicle but they were not sorry about it and I had to waste 2 hours of my time there. Moreover, they want initial vehicle to be have 100% fuel even though exchange of vehicle is not my fault. About the second car - it was good.
About QEEQ: 10.0 /10

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Mon, Apr 1, 2019
“good”
About Apex: 10.0 /10
all fine too bad I did not book with the directly. they would not have charged me anything for the Interislander ferry
About QEEQ: 10.0 /10

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