They promised to pick us up within an hour to go to the store, but we heard nothing from them and they didn’t show up. When we arrived at the store ourselves: no cars! When will there be cars? They didn’t know and couldn’t say, but assured us they would deliver one as soon as possible. I booked online for $44.25 per day including tax, but the bill showed $46.22. The worst part was they added towing service (PAI $3 per day) without informing us and tricked us into signing for it. Lesson learned: Avoid small downtown locations. They are more expensive, riskier, and provide poorer service (possibly due to language barriers). Opt for the airport location, especially Alamo, which is supposedly part of the same group.

Like: Vehicle was comfortable and very good gas mileage
Dislike: Vehicle should have been serviced better before being released for this rental.

Like: Everything!!! How kind everyone was, how fast everything got done, how professional they were, etc.
Dislike: I didn't like that I had to head out of town. LOL.

Like: Frendly personal and not much paperwork work to fill out. Definitely will rent again.
Dislike: No complaints, everything went well.

Like: wonderful experience , would visit same location again