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Live chat Email us Service Code: 6814445122
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Reviewed: Thu, Apr 3, 2025
About Budget: 2.0 /10
Do not use Budget car rentals! I reserved a Camry but ended up getting a Kia. When I asked the front desk, they said there were no Camrys available and that I had only booked a similar model. At the pickup location, I saw a Camry parked right across from me. This is just a minor issue. Onsite, they insisted I buy a highway day pass for $13 a day. I declined, but the front desk clerk—a rude lady—was visibly displeased and still charged my credit card $50 as a prepaid toll fee, along with a $200 deposit for the car. Three weeks after returning the vehicle, that $250 is still being held with no updates. Even that I can tolerate. The scary part is that starting yesterday, I started receiving bills from an ETC company I never registered with. They charged my credit card—provided to the car rental company—$10 on the first day and $25 on the second day in the city I returned the car. This is theft! Renting a car for just one day caused so much trouble. Avoid these lousy American rental companies!

Relevant Reviews on Budget Austin, Tx Apo

Willie Haggai

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Reviewed: Thu, Aug 8, 2024
About Budget: 10.0 /10
Very good.
About QEEQ: 10.0 /10

PJH

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Small SUV | Toyota RAV4 or similar
Reviewed: Mon, Nov 18, 2024
“Great car hire, great value.”
About Budget: 8.0 /10
Great service and very friendly staff.
About QEEQ: 8.0 /10
Would use the service again. It works very well.

Lester

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Medium SUV | Ford Edge or similar
Reviewed: Tue, Nov 5, 2024
“Happy to rent from this company again. Will always need a car when traveling to the US.”
About Budget: 7.0 /10
Vehicle wasn’t in the best condition. However, the price made up for it.
About QEEQ: 9.0 /10

Enoch Doherty

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Reviewed: Tue, Jul 2, 2024
About Budget: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Isabel Grace

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Reviewed: Fri, Jun 30, 2023
About Budget: 10.0 /10
Since I picked up the car at 7 PM, there was no waiting time for either registration or collection.

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