They still tried to upsell the super insurance, but we decided to pay a bit extra so we wouldn’t have the $1,000 rental deposit tied up on our card and could add an extra driver. If we’d known this in advance, we wouldn’t have bought the super insurance online and would’ve just added it at the counter to avoid paying twice. The deposit amount is high and the hold lasts for a long time.

Wanted a Corolla but got an MG3 instead, which they said was of the same class. Personally felt it was smaller, making it difficult to pack luggage. The car was relatively new with just over 17,000 km on it. Drove 1400 km in 4 days. The engine was a bit weak, especially on hills. Otherwise, the experience was quite pleasant.

The price is cheaper compared to other car rental companies in Melbourne. The location is quite convenient with an airport shuttle service. The only downside is that the car had quite a few scratches, but it didn't affect its use.

Good

Our family was there 1 hour early to pick the car. But we were told to wait till the time then we can collect our car. After all, everything thing is smooth.

Good in response to every question I had sent.