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Search for Atlas Car Rentals in Melbourne

Overcharged and never refunded

Reviewed: Thu, Jul 18, 2019
About Atlas: 8.7 /10
Atlas counter staff had me sign the wrong rental agreement for the car I was hiring, this lead to me being overcharged when I picked up the car. I then mentioned it when I dropped the car back off and was told that the difference will be refunded onto the credit card that I paid with. This never happened. I went an saw them in person about a month later and mentioned it again. I gave them my credit card details and the gentleman told me he will refund it ASAP. Once again, this didn't happen. Very unreliable.
Toyota Corolla image
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Intermediate | Toyota Corolla or similar

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

Eileen Eveline

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Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Mar 10, 2018
About Atlas: 2.0 /10

Daphne Lattimore

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Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Feb 24, 2018
About Atlas: 2.0 /10

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Economy | Toyota Yaris or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Oct 2, 2019
About Atlas: 5.3 /10
We were given a VoxWagon Golf instead of the toyota Yaris. The car was filthy and reeks of cigarette for the whole 24 hours that we had it. There were lots of fluid stains on all the seats too. They shouldn't rent out this car to anyone! It took 30 minutes for Atlas to pick up the phone when we called them from the airport for pick up, which is after 9am, their opening time.
About QEEQ: 10.0 /10

mm

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Aug 28, 2019
“a bit inconvenient as i needed to register toll payment online”
About Atlas: 8.3 /10
a bit inconvenient as i needed to register toll payment online
About QEEQ: 8.0 /10
easy booking

E.Butterfield

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Economy | Kia Rio or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Feb 11, 2019
“Overall great service and would book again”
About Atlas: 8.3 /10
Great service from staff at counter. Confirmation email mention to go to "M" for collection which is wrong then when you call you are told via text to go to brown section (which can't be seen as it is over head and seen once you pass and look back) then you are told to wait for a "RED" Atlas bus. Well the bus is white with Atlas in red. Also no mention on what area to wait for in the section as it is long. Why not have a magnetic sign for Atlas Shuttle for car rentals on bus for easier identification. I want the only per see on who found this to be a problem all bbn passages had similar problems!
About QEEQ: 10.0 /10

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