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Search for Atlas Car Rentals in Melbourne

Overcharged and never refunded

Reviewed: Thu, Jul 18, 2019
About Atlas: 8.7 /10
Atlas counter staff had me sign the wrong rental agreement for the car I was hiring, this lead to me being overcharged when I picked up the car. I then mentioned it when I dropped the car back off and was told that the difference will be refunded onto the credit card that I paid with. This never happened. I went an saw them in person about a month later and mentioned it again. I gave them my credit card details and the gentleman told me he will refund it ASAP. Once again, this didn't happen. Very unreliable.
Toyota Corolla image
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Intermediate | Toyota Corolla or similar

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

Spencer Toland

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Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Apr 7, 2018
About Atlas: 2.0 /10
Only one staff member available at the counter

Samantha Hornby

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Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Feb 26, 2018
About Atlas: 2.0 /10
Airport pickup phone was unanswered for a long time, so we had to take a cab ourselves. There were too few staff at the car pickup location, and the waiting time was up to an hour.

N.Wee Teck

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Jul 1, 2019
“Easy and fast process.”
About Atlas: 8.7 /10
Well done. Efficient. Got a toyota camry instead of the toyota corolla which i am happy for the free upgrade.
About QEEQ: 8.0 /10
post image

C.Lee

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Economy | Toyota Yaris or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, May 27, 2019
“Great! Easy and value for money.”
About Atlas: 10.0 /10
Counter staff is very helpful and nice. Whole pickup and dropoff was a breeze. Will definately choose Atlas again!
About QEEQ: 10.0 /10

A.Akalin

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Dec 7, 2018
“Very good definitely recommend”
About Atlas: 9.7 /10
Friendly service both call centre and pick up location, also loved the fact that I could extend the rental at the dam rate.
About QEEQ: 9.0 /10

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