Quite satisfied

Staff are very friendly and accommodating, our flight were late, they were able to pick us up and take us to KLIA1 to pick up the vehicle. Drop off process are easy to follow, will definitely rent from them again.

Easy to use app and booking process are very easy.

The car was about average, roughly 2-3 years old but with relatively high mileage. Interior was clean and the drive's fairly smooth, but the engine was a bit noisy (have driven many Civics before). There were also many scratches around the body and rims. Considering the amount paid for this car/category, we weren't too happy given the above. We had expected for a newer or better maintained car. Hope to see improvements in the future.

Car condition - need service as weird sound coming out from front brake and suspension.

I had to wait for more than half an hour to drop the car, nobody was picking up the call to come to collect the car, then I ran upto the counter to get someone to take the car and then we came back to inspect the car with the luggage and then again rush back to airport departure as i had wasted more than 30 mins for this process at the peak time when I had to catch the flight, at the time of drop try to understand the customer cannot invest time in these activities as he has to catch the flight.