The queue took a while, but there were plenty of counters.

Quick service, simple procedures, good car condition, and easy pick-up and drop-off. This self-drive trip left a pleasant impression on me.

Unfortunately the Car was defective after one day and I had to miss out on the convertible driving experience I was hoping for, as I could not get another convertible in exchange.

Unfortunately the Car was defective after one day and I had to miss out on the convertible driving experience I was hoping for, as I could not get another convertible in exchange

This was by far the worst car rental experience that I have had. An hour for pick up. The whole process showed a lack of professionalism. After a day two tyres had warning lights for low pressure. We checked the pressures of all of them. The other two had pressures of 80 and 65 which were dangerous over inflated. After anothe couple of days the low pressured tyres were down again. We got no response grow Dollar customer service or the breakdown people. A garage checked the tyres and found nails in both of them. Appalling. I was billed $24.95 which Dollar refused to reimburse. They said that it was Car Rantals problem. Would I use Dollar again? Definitely not.