【Real Experience Renting a Car at Zurich Airport | Lazy Version Summary】 ✅ Pros: 1⃣ Super Convenient Location: The pickup point is directly opposite the airport arrival hall, a 5-minute walk with clear signs. 2⃣ High Service Efficiency: Staff are fluent in English, and the process is completed within 10 minutes, keys handed over directly. 3⃣ Reliable Vehicle Condition: Received a car less than 2 years old, full fuel, clean interior, Swiss car rental quality is trustworthy. ⚠ Notes: ▪ Price Excludes Tax: On-site payment may be about 50% higher than the booking price (e.g., website shows 100 CHF, actual payment around 150). ▪ Be Cautious About Model Upgrades: Avoid being tempted by 'free upgrades' unless necessary, as they might come with hidden tax and insurance costs. ▪ Two Options for Insurance: → Hassle-free: Choose full coverage from the rental company (about 30 CHF extra per day, no need for inspection at drop-off). → Cost-saving: Buy third-party insurance in advance (remember to take videos of the entire car during pickup, especially wheels and windows).

Pretty good.

When I picked up my car, they gave me a BMW 320 station wagon, which is smaller than the Passat wagon I originally booked. The trunk couldn't fit three pieces of luggage as advertised for the Passat, which forced me to upgrade the vehicle. During the upgrade, the staff told me it would only cost an additional 20 CHF per day with the insurance fee unchanged. However, the actual charge was 25 CHF per day plus nearly 100 CHF in taxes (which the staff never mentioned). After emailing them, they blamed me and claimed they had informed me of everything. But when I returned the car and confronted the staff with the order, they lied again, saying it was 20 CHF per day plus 25 CHF in taxes, even though the order clearly stated 25 CHF per day and nearly 100 CHF in taxes. Simply outrageous!

Very good

The car rental process at Zurich Airport was very straightforward, exceeding expectations, taking less than 5 minutes. We also added a second driver. Thumbs up!