Won't rent here again

I have had terrible experience with Green Motion. I am not sure how you are willing to work with this company. You can call them as long and as many times as you want they never answer. This trip they were closed when we arrived in Orlando. We had to book another car from Budget at the Airport. We made a booking 3 months back and we cannot get a car from this company. Miserable. At least as a courtesy they should return back the money.

Had a car that was smoked in . It smelled as soon a the temp. Went higher. They said there going to call me at home. I guess that.lied to me no one called . Did NOT OFFER ME ANOTHER CAR. NICE

Everything was great except that they said my key fob didn't work but I could lock the car manually. Well the manual lock wouldn't lock either so I couldn't lock the care.

My initial invoice and my final invoice was 500%more expensive. I will not use or recommande Green Motion.

Horrible customer service at the counter. She would not let me use my own insurance, would not let me use the insurance that came with my easy car rental booking. They also did not have my car category and offered me an "upgrade". I drove over 1500 miles in the trip and the wanted me to drive a Ford Expidition (essentially a bus). That was unacceptable and they advised me they did not have any other vehicles. After over an hour at the counter, and speaking to multiple people, they finally got me an alternative. The cost of my 10 days tripled because of all of this and I was limited to what I could do on my vacation. Nothing but negative comments to say about Greenmotion and will never rent from them again.